Application Issues (Public)
|
|
|
Date:
|
12/11/2025 8:55:00 AM
|
Application:
|
Mobile Maps
|
Issue #:
|
803
|
|
Assigned To:
|
Jimmy Brink
|
Status:
|
Resolved
|
|
Details:
|
When initiating the Mobile Maps, both the Standard Base Map and Gray Base map are toggle on. Is this by design, or should only one of those be toggled on by default?
|
|
Resolution:
|
This was by design. This was done before Bryan added the regional data to the new Base cache.
Now, since the regional data has been added to the Standard Base I have turned the Gray bas off.
|
|
Details
|
|
|
|
Date:
|
12/9/2025 3:40:00 PM
|
Application:
|
Voting Search
|
Issue #:
|
802
|
|
Assigned To:
|
Chris Halcomb
|
Status:
|
New Issue
|
|
Details:
|
Joe LaCroix needs to be added to the appropriate Farragut Alderman featureclass (see November 21 email)
|
|
Resolution:
|
Chris Halcomb updated the featureclass with appropriate information
|
|
Details
|
|
|
|
Date:
|
12/9/2025 3:35:00 PM
|
Application:
|
Owner Card
|
Issue #:
|
800
|
|
Assigned To:
|
Bryan Lynn
|
Status:
|
New Issue
|
|
Details:
|
When clicking on a deed or plat URL on the Owner Card, the user is presented with a 404 File Not Found Error message. This occurs for every parcel, and also across multiple apps...not just Owner Card.
|
|
Resolution:
|
|
|
Details
|
|
|
|
Date:
|
12/3/2025 9:50:00 AM
|
Application:
|
KGIS Maps
|
Issue #:
|
799
|
|
Assigned To:
|
Bryan Lynn
|
Status:
|
New Issue
|
|
Details:
|
The Get Full Parcel details section of KGIS Maps does not display the "A" after City Council member Lynne Fugate. Should be consistent with the Seat B and C members.
|
|
Resolution:
|
|
|
Details
|
|
|
|
Date:
|
12/3/2025 9:40:00 AM
|
Application:
|
KGIS Maps
|
Issue #:
|
798
|
|
Assigned To:
|
Bryan Lynn
|
Status:
|
New Issue
|
|
Details:
|
The Get Full Parcel details inside of KGIS Maps returns a 404 Page Not found when clicking on the City Council or School Board member names. (see related issue 788)
|
|
Resolution:
|
|
|
Details
|
|
|
|
Date:
|
11/17/2025 12:25:00 PM
|
Application:
|
Historical Viewer
|
Issue #:
|
797
|
|
Assigned To:
|
Jimmy Brink
|
Status:
|
New Issue
|
|
Details:
|
The print map tool in the Historical Viewer creates an output pdf that is all BLACK.
|
|
Resolution:
|
|
|
Details
|
|
|
|
Date:
|
11/17/2025 12:02:00 PM
|
Application:
|
Neighborhoods Viewer
|
Issue #:
|
796
|
|
Assigned To:
|
Jimmy Brink
|
Status:
|
New Issue
|
|
Details:
|
The Business Groups layer returns an error Loading Map Services message upon initiation of the Neighborhood Groups View (public access).
|
|
Resolution:
|
|
|
Details
|
|
|
|
Date:
|
11/17/2025 7:20:00 AM
|
Application:
|
KGIS Maps
|
Issue #:
|
794
|
|
Assigned To:
|
Bryan Lynn
|
Status:
|
New Issue
|
|
Details:
|
The map produced by the Print button in KGIS Maps does not display any addresses for a couple of themes: Topographic, Topo Historical 2016. All other themes seem to be working ok
|
|
Resolution:
|
|
|
Details
|
|
|
|
Date:
|
11/11/2025 10:38:00 AM
|
Application:
|
KGIS Maps
|
Issue #:
|
793
|
|
Assigned To:
|
Jimmy Brink
|
Status:
|
New Issue
|
|
Details:
|
The Topographic map cache has a gridded overlay when Zoomed in close at 1:600 but only for certain areas. (see URL). See area near Hilltop Rd and Woodson Dr intersection.
|
|
Resolution:
|
|
|
Details
|
|
|
|
Date:
|
11/11/2025 7:37:00 AM
|
Application:
|
KGIS Maps
|
Issue #:
|
792
|
|
Assigned To:
|
Jimmy Brink
|
Status:
|
New Issue
|
|
Details:
|
NOTE: Minor issue, ...but the Print Map output for the Neighborhoods Map Theme does not display the Annotation (subdivision names) from the Ward Map. This is most likely same issue we had yesterday with City Wards. Cache itself still displays the anno, but that is probably due to its being a snapshot from last week.
|
|
Resolution:
|
|
|
Details
|
|
|
|
Date:
|
11/10/2025 7:29:00 AM
|
Application:
|
Planning Cases
|
Issue #:
|
791
|
|
Assigned To:
|
Jimmy Brink
|
Status:
|
New Issue
|
|
Details:
|
In Planning Cases (and I presume all GeoCortex apps), when displaying City Wards base map, the print map operation does not display any City Ward information, such as block numbers.
|
|
Resolution:
|
|
|
Details
|
|
|
|
Date:
|
11/10/2025 7:13:00 AM
|
Application:
|
KGIS Maps
|
Issue #:
|
790
|
|
Assigned To:
|
Bryan Lynn
|
Status:
|
New Issue
|
|
Details:
|
In KGIS Maps, the Print Map operation for City Wards does not show any of the annotation. This happens at all zoom scales.
|
|
Resolution:
|
|
|
Details
|
|
|
|
Date:
|
11/4/2025 7:40:00 AM
|
Application:
|
Voting Location Search
|
Issue #:
|
789
|
|
Assigned To:
|
Bryan Lynn
|
Status:
|
Resolved
|
|
Details:
|
In the Voting Location Search, the Maps options...display City Council map (along with each of the other maps) tool returns the error message "Error getting requested district"
|
|
Resolution:
|
Something changed in the backend data and the district values are now string and not numbers. Had to modify the query statement.
|
|
Details
|
|
|
|
Date:
|
10/3/2025 2:45:00 PM
|
Application:
|
Voting Search
|
Issue #:
|
788
|
|
Assigned To:
|
Bryan Lynn
|
Status:
|
Resolved
|
|
Details:
|
In the Voting Search results, the various URL links to the School Board County Commission and City Council districts have some problems. See 821 Station View RD. It seems as though the urls for each commissioner is not consistent.
|
|
Resolution:
|
Various IT departments have changed the links to the individual representatives. I have removed them and just routed users to the main commission page.
|
|
Details
|
|
|
|
Date:
|
9/24/2025 12:21:00 PM
|
Application:
|
KGIS Maps
|
Issue #:
|
787
|
|
Assigned To:
|
Jimmy Brink
|
Status:
|
New Issue
|
|
Details:
|
The Print MXD for the Parks theme renders the Athletic Fields with no opacity...the print MXD needs to be adjusted to match more closely with what the Parks Map cache displays. print was done at 1:4800 scale
|
|
Resolution:
|
|
|
Details
|